Terms and conditions

Sweet Drip Co Terms & Conditions

By placing an order with Sweet Drip Co, you agree to the following terms.

Orders & Payments

Standard online orders must be paid in full at checkout. Custom orders may require a 50% non-refundable deposit to reserve the requested event date. An order is not considered booked until the required deposit has been received. Any remaining balance must be paid before pickup or delivery.

Custom Orders

Customers are responsible for providing accurate event dates, themes, colors, names, ages, inspiration photos, and other requested details. Because our products are handmade, slight variations in color, placement, and design may occur.

Pickup & Delivery

Customers must be available during the confirmed pickup or delivery window. Sweet Drip Co is not responsible for damage that occurs after an order has been picked up or successfully delivered.

Food Allergies

Products may contain or come into contact with common allergens including milk, eggs, wheat, soy, peanuts, and tree nuts. Customers are responsible for informing us of allergy concerns before ordering.

Cancellations & Refunds

Custom-order deposits are non-refundable. Because our products are perishable and made to order, returns are not accepted. Please refer to our Refund Policy for additional details.

Order Acceptance

Sweet Drip Co reserves the right to decline or cancel an order when necessary. If Sweet Drip Co cancels an order that has already been paid, the customer will receive an appropriate refund for the canceled portion.

Questions about an order may be sent to sweetdripco.jade@gmail.com.